Public Wi-Fi hotspots

A public W-Fi hotspot is a location, such as a café, offering a Wi-Fi internet connection to people with a suitable device such as a smartphone, tablet, laptop or other Wi-Fi-enabled devices.

The Australian Communications and Media Authority (ACMA) has published an informativeGuide to public Wi-Fi hotspots in Australia to help you be informed when using these services. 

Key topics include:

  • What is a public Wi-Fi hotspot?
  • How do I find a public Wi-Fi hotspot?
  • How do I connect to a public Wi-Fi hotspot?
  • Is a public Wi-Fi hotspot secure?
  • What can I do at a public Wi-Fi hotspot?
  • What are the major types of public Wi-Fi hotspots in Australia?
  • What types of access are offered at public Wi-Fi hotspots?
  • What are the potential online threats and ways I can protect myself when using public Wi-Fi hotspots?
  • How can I make a complaint about a public Wi-Fi hotspot?

ACMA and Stay Smart Online have developed an infographic on the ways to protect yourself when using public Wi-Fi hotspots.